Communication Process Policy

HEWES LACROSSE COMMUNICATION PROCESS

When a player or parent has questions or concerns regarding the program or a player's individual role on the team, it is important to keep in mind the following communications process that has been put into effect by the boy’s lacrosse program. This process provides an effective and efficient progression, focused on solving any problem that may develop throughout the season. This process also creates an ongoing trusted relationship relationship between player and coach that is built on young adults self advocating  and resolving their own concerns when possible.

COURSE OF ACTION

1. The concerned player should approach his immediate head coach to schedule a time to discuss his questions or concerns. If the player does not feel comfortable and satisfied with the outcome of this meeting, he should move forward with Step 2.

2. The concerned player should request a meeting involving himself, his immediate Head Coach and the Program Head Coach - Jon Fox. If the player does not feel comfortable and satisfied with the outcome of this meeting, he should move forward with Step 3.

3. A meeting involving the player, the necessary Hewes lacrosse coaches and parent(s)/guardian(s) should be requested via e-mail. This e-mail should include a brief explanation of the player/parent concerns. If this meeting does not resolve the situation, the player and his parents should then move forward with Step 4.

4. A meeting should be requested involving the player, appropriate Foothill lacrosse coaches, parent(s)/guardian(s), and the President Of Hewes Lacrosse. If all the parties involved are still not comfortable with the outcome of this meeting, additional alternatives should be discussed to resolve this matter. 

KEY DISCUSSION POINTS

1. All discussion should focus on individual questions or concerns.

2. The performance and ability of other players will not be a subject of discussion. This is contrary to our team values of mutual respect and support.

3. Before leaving any meeting, be sure to clarify and summarize your thoughts and feelings. This will ensure that everyone involved has a clear understanding of the meeting's outcome.